FAQ

No, you do not need a referral, however Medicare can cover some of the cost of a session if you do have a mental health care plan from your GP. A person can get 10 sessions subsidised per calendar year. Please see your GP for a referral if you wish to use this Medicare service.

Please bring along your doctor referral if you have one and information on the presenting issues you would like to discuss with the psychologist.

Yes, if you are a parent or caregiver you may request to speak with the psychologist in session alone first, then the psychologist can welcome the child into the session. 

Yes, your child should be present at the initial session to meet the psychologist and start building a rapport.Your child should attend all sessions unless otherwise advised by the psychologist.

You may find it difficult to explain to your child/children they are seeing a psychologist. However, if a child is prepared for the session and understands the reasons why they are coming to meet a psychologist it can help your child better understand and give your child reassurance that it is okay to speak to someone else about their presenting problems. Once your child attends the first session with the psychologist it is the psychologist’s task to develop rapport with the child.

Depending on the complexity of the issue a child may see a psychologist every 2-3 weeks for 10 sessions, if under a doctor referral. We rarely see a child every week as we allow time for growth and change to occur. The exception of course is with children depressed or children at risk of self-harm or suicide.

We have 12 psychologists across our practice locations. Whilst our wait times do vary for each individual psychologist and due to the high demand of our services, you will firstly be placed on our wait-list and someone from our friendly client services team will be in contact with you to discuss further.